About Client
A government healthcare authority focused on delivering high-quality, accessible, and patient-centered healthcare services through innovation and digital transformation.
Business Goals & Specifications
- Unify Healthcare Services Under One Platform
- Bring together multiple hospitals, departments, specialties, and healthcare services into a centralized digital platform for streamlined access.
- Improve Public Access to Healthcare Information
- Provide clear, organized, and easy-to-navigate content to help users find information about doctors, departments, and available healthcare services.
- Enable Easy Content Management for Non-Technical Staff
- Allow administrative and content teams to manage and update website content without technical assistance, using intuitive no-code/low-code tools.
- Leverage Liferay’s No-Code/Low-Code Capabilities
- Reduce backend development dependency by utilizing Liferay’s built-in tools to build workflows, forms, and content features efficiently.
- Support Multilingual Content (Arabic & English)
- Provide seamless content delivery in both Arabic and English, including right-to-left (RTL) layout support and language toggle functionality.
- Deliver a Seamless Cross-Device Experience
- Ensure the portal is fully responsive and optimized for performance across all screen sizes, including mobile, tablet, and desktop.
- Enable Online Appointment Requests and Booking
- Allow users to book appointments and submit service requests directly through the portal with minimal friction.
- Ensure High Performance and Scalability
- Build a fast, reliable platform capable of handling high daily traffic volumes and scaling with future demand.
- Enhance Content Discoverability with Search and Filters
- Implement advanced search and filtering tools to help users quickly find doctors, services, and information relevant to their needs.
- Integrate with Government Feedback and Communication Tools
- Support integration with official feedback mechanisms and external systems to enable secure, two-way communication with the public.
- Build for Extensibility and Modular Growth
- Design the platform with a modular architecture that supports client extensions and configuration-based development for future scalability.
Implemented Features & Capabilities
- Advanced Doctor Search and Booking
- Allow users to search, filter, and book or request appointments with doctors based on department, specialty, facility, gender, and language preferences.
- Centralized Object Mapping for Accurate Filtering
- Ensure all entities, such as departments, specialties, facilities, services, and locations are interlinked to enable precise filtering and content display.
- Structured Listings for Healthcare Units
- Display comprehensive listings of hospitals, services, and healthcare units with detailed and well-organized content.
- Dynamic Content Management for Non-Technical Users
Empower staff to manage and update content using Liferay’s fragments, collections, and web content structures without technical intervention.
- No-Code/Low-Code Configurable Components
- Utilize Liferay’s low-code tools to build configurable and reusable content and UI components, reducing development effort.
- Client Extensions for Enhanced Integration
- Integrate external systems and tools using Liferay Client Extensions for expanded platform functionality.
- Multilingual Support with RTL Compatibility
- Deliver content in both Arabic and English with right-to-left layout support and seamless language switching.
- Fully Responsive Design
- Ensure optimal user experience across all devices, including desktops, tablets, and smartphones.
- Real-Time Interaction Tools
- Incorporate the Happiness Meter, 04 Support System, and Live Chat to facilitate direct and instant user engagement.
- Fast and Intelligent Search
- Implement Elasticsearch for high-performance, structured, and relevant content discovery.
- Essential Static Pages
- Include important pages such as About Us, Careers, Privacy Policy, Executive Team, and Contact Us for complete and transparent information.
Technology Components & Implementations
- JavaScript/jQuery : Used to handle conditional content rendering and enhance interactivity within pages.
- Fragments : Built reusable UI components such as headers, footers, doctor cards, FAQs, appointment buttons, and service sections, allowing content to be managed without code changes.
- Collections & Collection Display Fragments : Dynamically displayed groups of related content like doctors, hospitals, and departments, across the website.
- Web Content Management : Utilized structured web content and templates to allow non-technical users to manage and update pages efficiently.
- Client Extensions : Integrated external services such as Happiness Meter, Live Chat, and 04 Support through Liferay Client Extensions for enhanced functionality.
- Liferay Objects: Created structured entities like Departments, Specialties, Facilities, and Doctor profiles with proper interrelations and mappings.
- Object Actions : Configured automatic email notifications upon form submissions using Liferay Object Actions.
- Documents and Media : Managed all static assets (e.g., images, videos, PDFs) centrally to enable reusable and consistent media content across the portal.
- Multilingual Configuration : Supported both Arabic (RTL) and English languages using Liferay’s localization capabilities and dynamic language switching.
- Dynamic Navigation Menus : Built using configurable fragments that support multilingual content and allow easy updates by content managers.
- Page Builder : Enabled low-code page creation and configuration for business users using Liferay Page Builder for faster and flexible development.
Technical Blueprint
Languages
- Java
- JavaScript
- TypeScript
Frameworks & Libraries
- Liferay DXP 7.4
- ReactJS
Front-end
- HTML5
- CSS3
- SCSS
- Bootstrap
- ClayUI
Database
- MySQL
Web Services and APIs
- RESTful APIs
Security
- OAuth 2.0
Architecture
- OSGi
Version Control
- GitHub
3rd Party API Integration
- Happiness Meter
- Chat API
Project Management Tools
- Jira
Benefits & Value Proposition
- Unified Healthcare Experience : A centralized platform brings together multiple hospitals, services, departments, and specialties, offering users a seamless and integrated healthcare journey.
- Easy Content Management : Non-technical users can efficiently manage and update content using Liferay’s no-code/low-code tools like Editable Fragments, Web Content, and Page Builder.
- Multilanguage & RTL Support : Supports both Arabic and English with full right-to-left (RTL) compatibility for Arabic, ensuring accessibility for a diverse regional audience.
- Quick Doctor Search & Booking : Advanced filtering options allow users to search for doctors by department, specialty, gender, facility, or language, and request appointments directly online.
- Dynamic and Reusable Content : Utilizes Collections, Display Page Templates, and Client Extensions to create scalable, reusable components and ensure consistent content presentation.
- Responsive and Accessible Design : A fully responsive layout ensures accessibility and a smooth user experience across all devices, including mobile, tablet, and desktop.
- Enhanced Search and Filtering : Elasticsearch-powered search provides fast, accurate, and filterable content discovery to improve user navigation and engagement.
- Integrated Feedback and Support Tools : Built-in tools like the Happiness Meter, Live Chat, and 04 Support enable real-time interaction and user feedback collection.
- Reduced Development Effort : Reusable fragments, structured content, and low-code development reduce ongoing technical overhead and accelerate delivery.
- Scalable and High-Performance Platform : Designed for high traffic and future growth, ensuring stability, speed, and flexibility for evolving healthcare needs.
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